Now they are flagging v2.x of dSupport as Win32/Malintent just like they were doing with v1.7 some time ago. Yet again, I have filed their vendor dispute form, and just like last time I’m sure I won’t get a response. The only way you can help is to submit it as a false positive via this link. The only way you can prevent this mediocre antivirus from falsely detecting dSupport is to exclude it from...
Yes, I already know about it. No, I do not know why. Yes, I have contacted Microsoft about the problem and submitted their vendor dispute form. No, I have not received a response from them. If you want to help, submit it to Microsoft as a false positive.
So I ran into this issue again, (see my previous post here), and again after a TDSS rootkit and other malware removal… but my previous “fix” of taking ownership/permissions of the user’s %temp% directory didn’t work this time. After numerous attempts at fixing the issue with trying to take permissions on various locations suggested in various articles, I gave up. But I fixed it. By “gave up” I mean, I assigned new permissions to...
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