Fixed an issue where d7x failed to start with the “System Mode” d7x Startup configured (d7x Config > Behavior tab > Startup Behavior) when d7x was started without all of it’s resources already downloaded, which is always the case when deployed remotely via d7xRDT. One of the d7x Resources (d7xSvcWait.exe) is required for this mode to function properly. Side Effects: The next normal launch of d7x (non-system mode) on that PC would determine that a...
[Release Build] v18.4.18.0 Download via the d7x Manual (or update by launching d7x.) IMPORTANT: If you haven’t read yet, d7x v18.2.3.0 and all previous versions will no longer self-update or recognize update availability. Please see this post for more information including specific update instructions (copy the latest “d7x vx.x.x.x.exe” file into your d7x folder, delete the old version, and re-create your d7xRDT if one was used.) Please accept a sincere apology for any inconvenience this may cause. New Features in...
Please accept that I deeply regret any inconveniences you and others have experienced due to the upgrade failures. A corrupted archive file (containing the final part of the update to the current d7x “FastTrack” release) was replaced on our servers this morning (around 12 hours ago) which resolved the issue in our testing (using the same copies of d7II on the same systems that consistently reproduced the behavior.) To be clear, the issue resolved today on October...
d7II subscribers will notice their copy of d7II v3.6.86 (or earlier) now promotes that an update exists to v3.6.87 (there is no actual code change for this specific .exe version; the version number is incremented to silence d7II update notifications if used after this d7x release.) [Some information may be outdated] Please see the d7x Manual for ALL current product information and downloads. d7x is the name given to the successor of d7II, our current generation PC technician productivity software. Initial incarnations...
Sept 26th, 2017 Update: Yesterday this appeared on Bleeping Computer: Avast Publishes Full List of Companies Affected by CCleaner Second-Stage Malware https://www.bleepingcomputer.com/news/security/avast-publishes-full-list-of-companies-affected-by-ccleaner-second-stage-malware/ Bleeping also put out a nice article from the 22nd, containing a nice summary if you’re just catching up on the news (because of course more has emerged since our last update, and we shouldn’t just assume you read it elsewhere): Info on CCleaner Infections Lost Due To Malware Server Running Out of Disk Space...
Some users in the UK have reported the error message “Error Number 2146697211 Resource not found” when running d7II, as our cloud server on d7ii.com is not accessible. It appears, but is unconfirmed, that British Telecom is blocking our cloud server on that domain. Servers on other domains appear unaffected. Changing your DNS servers to Google DNS’s has resolved the problem in these cases. The DNS servers are 8.8.8.8 and 8.8.4.4. Here is a link with...
fGet.exe is a tiny download utility designed for batch/scripting usage, which simply downloads the data from the specified url to a local file. fGet optionally supports referring URL spoofing and HTTP login with basic authentication. fGet.exe is tiny (currently 51.1kb, or 18.5kb zipped with standard compression) and requires no external dependencies for best portability. Obviously it can be used in many scenarios, however it was specifically designed to give d7/d7II users an alternate means of downloading multiple...
Recent changes in JRT (an example custom app configuration distributed with d7II and the original d7 Premium) prompted a small but necessary fix in the 3rd Party Configs\JRT_Auto.cmd file which we use to manipulate the JRT.exe download/extraction and toi modify JRT’s GET.BAT file. This update will fix automation issues with JRT that since one of their recent updates seems to have broken a clean exit of their GET.BAT which stalls in cmd.exe using the old last line...
BootSafe is a FREE utility for restarting Windows into the ‘Safe Mode’ of your choice, and having been available and working well since 2012, it rarely requires an update. Still, today it received a nice update you may want to know about! Recently a user pointed out a digital certificate issue that just started occurring with the existing versions of BootSafe.exe in circulation, causing the yellow ‘User Account Control’ security warning when trying to run the program. As the executable...
I was recently made aware of a social media post several days ago by “Instant Housecall” (the remote support software with the first generation d7 integration agreement) which touted: Improvements to Auto PC Repair (remote d7) have been rolled out. Faster startup, stability and new back end. This statement seems to have caused some confusion for our mutual clients, so I just wanted to clear this up for everyone. There are NO updates to the...
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