We have now corrected recent download failure issues from our end. We apologize for the trouble, and thank you for your understanding!
ISSUE: Download failures resulting in errors such as “HTTP 500”, “ERR_INVALID_RESPONSE”, and “This site can’t be reached”.
SCOPE: Affected all downloads using encrypted download links (ending in “/?enc_dl_action=process&file=” with some additional random characters) which are served from various product pages on our website, or received in various auto-response emails from our website.
STATUS: Resolved.
NOTES: The link you were previously given or redirected to may or may not be expired or functional at this time. If this is the case, you can visit the website again to receive a new working link. Since this issue affected a number of downloads linked to from our website, we’ve included below a few product page links, should you need to get back quickly.
Product Pages and Link References:
Free Software (product links page)
Free Tech Tools (product links page)
Small Projects (product links page)
dSupportSuite Purchase Center (for dSupportSuite; requires account login)
dMZ Additional Downloads (for d7II and d7x; requires dMZ account login)
