After much consideration, d7 has been adapted to a new business model and licensing terms. These terms take effect on Monday, August 5th 2013, 8am ET. EXISTING d7 users are ‘grandfathered in’ and excluded from this change.
- d7 will be licensed for up to 5 technicians per physical location where these technicians are based.
- A physical location is defined as the place where the technician is BASED, meaning a repair shop/office or home office.
- For mobile technicians, this is where you come from when a client calls you out.
- For remote technicians, this is where you are when you are normally physically located while doing your remote sessions.
- Each additional physical location (> 1) requires an additional license. Owners of multiple “brick n’ mortar” repair shops fall into this category.
- More than 5 technicians based in the same physical location will require an additional license for each 5 additional technicians. Large repair shops and large MSPs may fall under this category.
- A physical location is defined as the place where the technician is BASED, meaning a repair shop/office or home office.
- A d7 Premium purchase no longer qualifies the purchaser the right to receive product updates.
- A manual update procedure may be provided in the event of a major bug fix only, but minor fixes and new functionality updates are not guaranteed.
- To receive d7 product updates automatically including new functionality updates, a dCloud subscription is required.
Changes to dCloud subscriptions are as follows:
- Only one dCloud subscription may be used per d7 license.
- dCloud subscriptions now include d7 automatic and new functionality updates.
- NEW! dCloud subscriptions now include direct email support covering d7 and dCloud.
- While dCloud pricing remains the same, the minimum dCloud subscription length is now 3 months. This may change in the future as the product model is tweaked.
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