The d7x software can be configured with sensitive information such as email or FTP server credentials in order to provide access to certain features.
By default, d7x does not collect or store any such information outside of the d7x folder, and no information is transmitted to our servers or anywhere else.
When configured to save your config information to our server, your sensitive configuration settings are encrypted in an archive created with SHA256 encryption using your personal technician password (which you created while activating the software, and it is not shared with d7xTech), so that no one with access to our server could gain access to the data inside your configuration archive. You may optionally configure d7x to self-host your own FTP server instead of using our server for configuration storage, and in this case no information is ever stored on our server.
When d7x is configured to email reports and system information, and it is configured to use our internal mail server (default), any information sent will spend some time on d7x email servers. d7xTech does not review information on this account for any reason other than for support purposes as required, and sent email is deleted periodically, though deletion frequency may vary. If you are uncomfortable with system information sitting on d7x mail servers, you may disable this functionality entirely, configure your own SMTP server for usage instead of using d7x internal mail, or choose not to use d7x email functionality.
d7x does not otherwise collect, store, or transmit any sensitive information or any other information from your d7x configuration or resulting from d7x usage.
d7xTech, Inc. does not specifically seek to collect any other data, nor does it store any data other than what is necessary for licensing and support purposes (such as your purchase details, contact email address, and emails from your exchanges with our customer support team.) An email address provided to d7xTech for any reason is never automatically added to any mailing list. d7xTech does not share customer data with 3rd parties under any circumstances.
Please contact us for any clarifications.