Additions: Added “Disable AutoDownload” options for Window Store (Config > OS Customization > Windows Update Settings) d7xRDT fix with added support for 2 additional servers in case of a primary server outage. Recreation of the d7xRDT, also at v18.12.20, is necessary to take advantage of the added servers. See this post for more details if necessary.
UPDATE: The original server is now back up. We still recommend the d7xRDT Fix below as a precautionary measure. Early this morning our server used by the d7x Remote Deployment Tool and dSupportSuite (legacy dCloud hosted services only) failed, and (as a great reminder to test backups) our recent backups are also failing to initialize and allow connections from the d7xRDT. We do apologize for the inconvenience! While we do plan to continue efforts to...
If you’re using dSupportSuite and self-hosting your own FTP server, this does NOT apply to you! If you’re using an old dSupportSuite purchase with our hosted dCloud services (for which you are paying monthly or purchased lifetime access) then this does apply to you. We’re in the process of migrating the aging dCloud server to a new server, in order to take advantage of the latest security updates. Currently we’re waiting for DNS changes (pointing...
dSupportSuite v18.12.12 Release Notes: Fixed password prompt not displaying before Config interface (if configured.) Also previously it was displaying when run from Mgmt Console (not intended behavior) and now it should not be. Fixed HTML email with blank email body sent to client when using no encryption or standard SSL only email settings. Fixed missing logo in HTML emails. Removed client name/email/phone requirements from Client info prompt. Update Availability: As always, client software will...
Changes: Added confirmation prompt to menu setting to disable/enable User Account Control. Most config settings moved over to new d7x format. From the session start prompt, the auto-login users list now excludes standard user (non-admin) accounts entirely from the list of users to select. You can still type in a standard username and d7x will prompt you to promote the account to the Administrators group. Previously auto-login (if attempted on a standard user account) did...
v18.11.29.0 (November 29th, 2018) Corrected issue when submitting Bulk configs for creation Fixed timing issues with registration in the Creator application (Bulk/White-Label) Other minor bug fixes We STILL have several more improvements already in development and testing, so there should be additional updates in the coming days. You can subscribe to this category of our blog to stay current on any new additions or changes!
Fixes: You can no longer bypass the Technician Password prompt (during initial setup) without creating a password. Corrected an extended time/freeze and excessive RAM usage while creating a screen shot. When using d7xRDT with a newer license type, d7x no longer fails to recognize the license after download. This release adds additional checks to a fix from last release. Corrected two issues with the Run Program dialog (shell extensions, displayed when right clicking on a file)...
Corrected an extended time/freeze and excessive RAM usage while creating a screen shot during email to support. Implemented a check to ensure config download wasn’t corrupted and had extracted properly before overwriting an existing config. This should resolve issues where a corrupted configuration download would render the existing config blank; if this should occur it would have caused dSupportSuite to cease to function entirely, as well as a custom desktop icon to be replaced with...
d7x v18.11.21 Release Notes Fixes: Corrected an issue retrieving new license formats (for purchases since Oct 2018) from d7xRDT, which forced users to enter the account credentials on deployment/startup. Please note: Although the error is corrected for newer license files, affected users may need to recreate your d7xRDT with this newest release in order to avoid being forced to enter in the Technician Password during deployment. Changes: Added Windows automatic update override settings to...
dSupportSuite v18.11.20.1 Release Notes Fixes: Failure to send maintenance emails on completion. Failure to send email from the email button using internal/SMTP configuration (on failure the customer’s installed email client would pop up.) Failure to open the app’s config from dSupportSuite Mgmt Console when a password prompt was configured for that Client ID/Template.
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