Fixes: Maintenance Check/Reminder splash screen was non-functional (it was a new feature that was only partially implemented previously.) Registry backups as part of maintenance routine should have been deleting all but the last 10 backups, but it was not, causing excessive disk space usage on some systems over time. Should now prevent the accidental creation of multiple maintenance/heartbeat tasks which occurred under certain circumstances.
Today dSupportSuite v18.11.7.1 was released to address a few issues, and also contains updates to the configuration interface to group some items more intuitively and make it easier to work with. The online config manual is also being updated to reflect the interface changes, as well as added links to specific points in the video (although with the old interface) that describes thoroughly all of the same features and functionality! Fixes: Scheduled maintenance failed to start...
The DOWNLOADS user folder has been added to cleanmgr.exe in the latest Windows 10 October 2018 feature update (1809 version). What does this mean in general? When running Disk Cleanup on the latest version of Windows 10 a new item has been added named “Downloads” seen below: With this option checked it will delete all the files in the Download folder under the users folder. We have not confirmed if it is all users on...
Windows 10 version 1809 (currently being released) has introduced a new “Downloads” option to Windows disk cleanup tool CleanMgr.exe (why?!) This will of course delete all files in the default downloads folder. (More on that at ghacks.net) dSupportSuite has been built with future proofing in mind for it’s usage of CleanMgr.exe, and therefore all previous versions will automatically enable the “Downloads” option for deletion when running as an internal function. Since it is all automatic, running this...
The latest dSupportSuite client v18.9.28 was just released! This release replaces v3.9.22 and is partially built on the current d7x Platform code, bringing several fixes to the old code base (including proper Windows 10 detection.) Self-Hosted FTP customers (most of you) will need to use dSupportSuite Mgmt Console to deploy the new update to their clients. If you need a refresher, see our video on how to deploy updates to your clients. A few of our...
If you are a paid user of dSupportSuite, you know it’s been quite a while since there was an update to the client software beyond a digital certificate update. Finally, since d7x has been out for a while and is proven to be working great, we’ve began to move the dSupportSuite client software to the d7x Platform code. We have the client software (main executable dSupportSuite.exe and BootSafe.exe) on the d7x Platform code, and while...
If you’ve seen news of the recent update for the dSupportSuite client software, you might want to roll out an update to your customers! If you didn’t purchase dSupportSuite early on (pre-2014) then self-hosting an FTP server is required for usage, and if you did you may have migrated an older dCloud deployment to self-hosted FTP. If you fall into either of the above categories (as most dSupportSuite owners should) then your customers will NOT receive...
A emergency dSupportSuite client software update was released in order to resolve an issue with Windows 10 update to build 1803. This particular Windows update caused dSS triggered maintenance tasks to fail immediately after starting. No error message should be visible to the user, but a failure to run dSupportSuite.exe will be found in Windows event logs. This dSupportSuite client software update resolves the issue with Windows build 1803 by updating the digital certificate used...
Sept 26th, 2017 Update: Yesterday this appeared on Bleeping Computer: Avast Publishes Full List of Companies Affected by CCleaner Second-Stage Malware https://www.bleepingcomputer.com/news/security/avast-publishes-full-list-of-companies-affected-by-ccleaner-second-stage-malware/ Bleeping also put out a nice article from the 22nd, containing a nice summary if you’re just catching up on the news (because of course more has emerged since our last update, and we shouldn’t just assume you read it elsewhere): Info on CCleaner Infections Lost Due To Malware Server Running Out of Disk Space...
For d7II subscribers / IT Providers: Today we’ve released a new update for d7IIx Alpha, but also today we’re making the Alpha builds public to all d7II subscribers (a currently active d7II subscription is required.) This release contains no new features (in fact it IS d7II as far as existing functionality) yet it has been ported to the underlying d7x Platform code, in order to make current updates once again available. This release is NOT for production...
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