Client Software v21.11.25 Fixed event log alerts not triggering properly on non-English systems. Fixed missing anti-virus software (reported as no anti-virus software installed) in the PC Health section of Heartbeat emails. Added ability to show user an alternate error log that lists the time stamp and event log rule name only (but of course when user submits the error log, the email submission shows the full event log details.) Config > Notifications > View Errors...
Added the following event logs to the monitoring rules capability: Microsoft-Windows-Windows Defender/Operational Useful to log/email malware detection events, e.g. Event ID’s 1116 (malware/pup detection) and 1117 (malware remediation/quarantine/removal) Microsoft-Windows-Windows Firewall With Advanced Security/Firewall Useful to log/email intrusion detection events or problems with software not bypassing the firewall. Microsoft-Windows-WindowsUpdateClient/Operational Useful to log/email Windows Update errors. Additional custom logs can be added upon request, but the logs added (above) are by far the most useful outside...
New feature: User can now view event log alerts recorded by dSS through the main interface and choose to email the errors logged directly to the admin when the new setting is enabled (Config > Notifications > View Errors Link.) When errors are recorded but have not been sent to the admin (in real-time) the View Errors link will appear next to the RED BALL in the main user interface. The email event log alerts...
Fixed a big issue with dSupportSuite client software not downloading the latest language INI file information, causing language to be missing from various prompts (e.g. the cancel maintenance timeout prompt displayed only a numerical countdown, without the explanation as to what is counting down or what the button does.) NOTE: that this is the Config\AltLang.ini file, which is designed so that you can edit the contents to alter the language, but the file wasn’t being...
FIXED: UAC incorrectly reported as disabled on some systems when it was enabled fully. FIXED: some default language was missing (causing issues like Windows Firewall was not displayed when no other firewall was present and Anti-Virus software not displaying “Up to Date” or “Outdated” for the definitions.) FIXED (Heartbeat report) Windows update was incorrectly reported as disabled on Windows 10. The anti-virus was incorrectly reported as missing when Windows Defender is enabled on Windows 10....
The main fix to all three apps involves a hopefully rare underlying problem with the code used to work with Windows’ CreateProcess API, which has a bug of it’s own that our code wasn’t compensating for. d7x: Under some rare conditions this may cause a failure to launch 3rd party applications. dSupportSuite: The problem was a little more complicated, and under some conditions this could cause a custom app that had a bad download link...
dSupportSuite, our White-Label Automated Maintenance app / Business Card with a Purpose (both the stand-alone and d7x bundled versions) as well as dSupportSuite Mgmt Console have been updated to include two new exciting features which are designed to make it easier to recover user files in the event of a ransomware infection: ShadowGuard has been incorporated. ShadowGuard prevents malicious software/ransomware from deleting your volume shadow copies, and can be configured to guard against VSSAdmin commands,...
d7x – Fixed not displaying internal function info when right-clicking on a d7x function and selecting “Configure App/Function” from the drop down list. d7x and dSupportSuite – Fixed (hopefully for good) an issue with Windows Defender scans failing by adjusting to allow for more time between the update process and the actual scan.
Fixed: When installing dSupportSuite included with d7x, the maintenance and other scheduled tasks weren’t being created properly unless you ran the “Set Client Details” prompt. This has been fixed. New: Various descriptions on the various new tweaks we’ve added (over 30 this month, most recently including the ability to set default or entirely blank the start menu and taskbar, removing all pinned items with optional exceptions.) Also dSupportSuite has been updated to v20.12.14 as well,...
Fixes/Additions: During the Maintenance routine’s Windows Defender scan, dSS will now attempt to start Defender if it is disabled. Fixed bug where the client software would not start Windows Update properly on Windows 10. Update Availability: As always, client software will receive updates during the scheduled hearbeat (if configured), at application startup (if configured), or always prior to any Maintenance run. Updates deploy automatically to client software installed by d7x subscribers deploying the built-in...
