There is a project that has been in the back of my head for a while, and I recently had someone ask for something similar. A sort of branded rescue CD (or preinstalled on client’s system by you) to enable a remote support technician to connect to an existing client who may suffer from a malware attack and cannot execute your remote support software… the point being so that you can get connected and finish […]
Just a quickie for those of you who haven’t figured it out. whatismyip.com is now charging for it’s services and no longer offering free automation services as they have in the past. As such, there has been an effect on several of my apps. IP Notifier has been retired for now, entirely. dSupport and other applications which display or report an external IP address will no longer function as expected – and instead report some […]
Backstory: I’m drowning in issues. Maintaining D7 by itself, much less all of my other applications, bugs and issues that crop up, new feature requests, a business in selling them, providing services and support, working a 40 hr./week day job on top of that is getting me down in a big way. DataGrab / DataRestore and DataMigrate are my creations, they need attention – but my attention is frequently elsewhere and I don’t have the […]
You can now save multiple Auto Mode profiles for the Maintenance, Malware, Windows Repair, and Customize/Install pages. To save a new profile, just enter a new name for the profile in the drop down box, and click Save Profile. Rejoice!
If you were configuring dMaintenance with a dCloud subscription, this applies to you. You MUST reconfigure and redistribute dMaintenance v2.4.8 and better. Previous versions will have issues when updating their configs from dCloud. The issue is with the installer, it will not create the appropriate registry key to set the client identifier that can disable dMaintenance should you disable it from dCloudConsole. I believe everyone affected has been notified, and I apologize for any inconvenience.
Recently there have been several issues which have plagued a small number of D7 users that I cannot explain or reproduce. The first issue is that D7 after update would complain that it wasn’t registered – any attempt to re-register it was met with the same message. The second issue is simply that D7 is not starting, however it is visible as a running process. While I can’t quite put my finger on the problem, […]
In line with my last post about what was on the horizon, I have accomplished that task with dMaintenance and dSupport. If you didn’t catch it, what I’ve done is give you (through dCloud) the ability to essentially enable/disable remote installations of dMaintenance and dSupport. This will allow you to sell them to your clients as part of a subscription based service instead of a one-time sale. For dMaintenance, when you disable the ‘subscription’ you […]
I’ve finally been talked into integrating subscription based management of dMaintenance and dSupport. This is a feature for those of you reselling these apps to clients, wishing to sell them as part of a subscription based plan instead of a one-time sale. This will add significant value to dMaintenance and dSupport for your business by opening a new subscription based revenue stream to you. The basic idea is to provide you the ability to revoke […]
When I released D7 v7.8.34 it included a bug that prevents update to v7.8.35 and beyond. Just for reference, you aren’t missing much now – the v7.8.35 update merely fixes the update bug. However you are going to want to get updated at least for future updates, so here’s how: Open an Administrator Command Prompt and navigate to your D7 folder. Run this command: D7 -UpdateOnly This will successfully update D7 to the latest version. […]
v7.8.33 has just been released as a FREE version, a significant update to the last free version v6.7, this version is packed with stability enhancements, bug fixes, and Windows 8 fixes/repair! This version is considered an evaluation version with 200 uses – after that you’ll need to re-download it for continued use. I felt that a lot of people who couldn’t afford to invest in the premium version right away might appreciate the benefits of […]
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