How to stay safe?
You would restrict write permissions on the file servers as much as possible. Make sure to educate the users to contact IT if they encounter any suspicious pop-ups. Use advanced endpoint protection that can identify any and all new malware variants and detect any malicious traffic. Make time for regular offline backups; test backups to ensure that they can be restored from reliably. Use web and email protection to block access to malicious websites and scan all downloads. The best thing to do is to disconnect from the network immediately, if you suspect there’s an infection.
If you believe you’ve been compromised by ransomware, you can remove it using our Tech Directory, https://www.d7xtech.com/tech-directory , there you can find a local tech repair company that uses Foolish IT’s software and d7II software for expert removal. Also, if you would like to attempt the removal yourself you can view this video, https://www.youtube.com/watch?v=EiX7uHIUxps . However, we recommend you seek an experts help. Attempting to do something like this yourself could cause more damage. CryptoPrevent will help prevent something like this in the future and keep you protect against it.
We don’t think that paying the price is the best thing, you don’t know if the criminals will ask for more money after that. We don’t even know if they will actually follow through and give you the keys to decrypt your files. Paying the ransom will also support the cyber criminal and encourage they to seek out more victims.
But it is easy to understand why so many people do pay the ransom, especially if you’ve lost pictures and files that are irreplaceable. A lot for things can be lost if they aren’t properly backed up.