- Today I contacted Troy Anderson from RepairShopr to help us solve several perplexing issues with sending reports from d7II to RepairShopr.
- PC repair shop ticket tracking system – www.repairshopr.com
- Reports sent to RepairShopr MUST INCLUDE an INFO REPORT.HTML!!!
- Be sure to generate your info reports before emailing, the work report is not enough to trigger the integration!
- Added RepairShopr information to new Integrations section of the d7II Online Manual!
- d7II Online Manual: https://www.d7xtech.com/d7ii/online-manual/
- Integrations – RepairShopr: https://www.d7xtech.com/d7ii/online-manual/repairshopr-integration/
- Other RepairShopr links I dug up on getting it all to work are:
- Discussed new format to transfer new data from d7II to RepairShopr, enabling new integrations!!!
- We’re still trying to figure out what you, as a tech, need to have d7II report to RepairShopr, specifically, so it can be automatically imported into a field on your ticket.
- If you have any ideas, let us know here: www.d7xtech.com/contact-us/
- Bryce Whitty from Technibble watched the show for a bit and commented that it was not unlike his business — to paraphrase: a LOT more goes on behind the scenes to keep things going than people ever really know.
- Bryce runs an resource for techs: www.technibble.com
- I did put the word out there for him to join in on the show anytime — though currently it was bedtime in his part of the world. We’ll see what the future brings!
- That reminded me I wanted to listen to a recent podcast he was on recently, about customers that scam you.
- Google Apps Script
- Kevin has dMZ Expert subscription for d7II, and wants to know how to contact us for one on one training.
- dMZ is an add-on service for d7II including training videos, webinars, and Tech-to-Tech training and support!
- Learn more about dMZ here: https://www.d7xtech.com/dmz/
- Members area: Contact dMZ for Tech-to-Tech Support or Training:
- https://www.d7xtech.com/dmz/tech-to-tech-support/
- includes a toll free phone number for direct calls and voicemail
- includes a contact form for email
- dMZ is an add-on service for d7II including training videos, webinars, and Tech-to-Tech training and support!
- Johnny asks what does consumer product dMaintenance Home Edition do?
- Looks like I don’t have that in the dMaintenance Online Manual. Shame on me!
- Mostly, it does a lot of what dSupportSuite (for resale by technicians) does for it’s maintenance routine.
- Details on that can be found in the dSupportSuite Online Manual under the Maintenance section:
More info on the show here: https://www.d7xtech.com/what-did-foolish-do/
Leave a Reply